Barloworld’s unique fleet management system also uses internet technology. The system incorporates a telemetry device fitted to fork trucks and other equipment which transmits performance data to Barloworld. Live performance reports are then made available 24/7 for customers to download through a dedicated web portal.

Uniquely, the system integrates with Barloworld’s SAP service management system which records running hours, service completions, costs and performance data alongside the service history and site specific information for every piece of equipment in a fleet. Access to this up-to-the-minute information enables Barloworld to optimise servicing according to customer application needs, helping to reduce fleet downtime and potential repair costs. Additionally, service personnel can react more intelligently to service requests and provide a more efficient response.

Driver efficiency and impact detection
Web based fleet management also enables Barloworld to provide a continuous analysis of driver efficiency and damage across customer fleets. PIN access control can be installed on each truck to prevent unauthorised use. Data is gathered including uptime, running hours and any impacts over a set level of severity and can then be used to review the performance of each driver, target damage reduction and identify further training needs.

“It is clear from customer research that our investment in people, technology and efficient processes is helping to deliver real value to our customers with the opportunity for continuous improvement” adds Ian Roberts.

Barloworld has an unmatched capability to support multi-site operations and meet the varied requirements of larger fleet operators. Barloworld’s range of services includes planned maintenance, battery management, short term hire, driver training, 3D warehouse simulation and other intelligent services to help customers get more performance, availability and cost efficiency from their materials handling fleets.