Great news for equipment fleet managers, Used Forklift HQ can how 'handle' your used telehander requirements. Offering capacities of 6,000 lbs up to 40,000 lbs, Usedforklifthq.com will be able to serve a broader clientele that will now more often include ports and larger distribution facilities that regularly lift bigger loads. This launch follows a trial period for the last six months on the west coast to work out the kinks, but so far they have sold just over 50 telehandlers from Seattle to San Diego.

Steve Brucker, Used Forklift HQ's VP of Sales knew the time was right to help the existing client base who often need the versatile lifts for odd jobs and lifting heavier items. According to Steve, “Aside from anecdotal evidence which our sales reps find everyday, we have conducted surveys of our current clients and found that nearly 20% of them will also be in need of a telehandler at least once in the next year.     That bodes well for Brucker's expansion plans, though it isn't always as easy as it sounds. Says Brucker, “Our distribution is streamlined for selling and transporting warehouse forklifts, not the larger telehandlers so the transition has taken some time. First and foremost we need to make sure our distribution partners can deliver on the equipment that we tell clients we can, and on time. There have been challenges, but we believe we are 100 % up to speed at this point.” Steven notes that this addition is really targeted at the larger customers, say one who just bought a used forklift for a warehouse in Atlanta but now needs a telehandler at a port facility in New Jersey, they can find everything at Usedforklifthq.com.

Used Forklift HQ has had an incredible run over the last 3 years since first launch, and has served over 5,000 customers in that time. More importantly says Brucker, over 40% of sales in 2013 have been to repeat customers. Brucker credits an experienced staff and a commitment to customer service that starts at the top.