In line with 'Taking Care with Toyota' year of safety Toyota make moves to address customer confusion about Thorough Examination.

Toyota Material Handling UK is launching a new campaign focused on helping customers understand Thorough Examination.

A Thorough Examination is a legal requirement for forklift trucks and lifting equipment but many customers are unsure to what a Thorough Examination entails and who is responsible for making sure equipment meets legislation.

Toyota is launching this new campaign, in order to raise awareness about the legislation and provide guidance to help make sure their equipment stays safe and legal.

Thorough Examination is a clear, definitive procedure which ensures a consistent, high national standards for safe, genuine and regular examinations of forklift trucks in line with PUWER and LOLER regulations. The national accreditation scheme for Thorough Examination is the CFTS (Consolidated Fork Truck Services) an accredited body made up of the British Industrial Truck Association (BITA) and the Forklift Truck Association (FLTA) and is responsible for administering national accreditation to companies carrying out Thorough Examinations.

Phill Bird, After Sales Director at Toyota Material Handling UK comments: "Like an MOT for a car a Thorough Examination is a legal requirement for lifting equipment, unfortunately confusion arises when customers believe a Thorough Examination is part of a standard service and are not clear on the benefits of a Thorough Examination carried out by a CFTS accredited company".

During the coming months Toyota will provide information about Thorough Examination, key facts and answers to frequently asked questions to companies and will be running an internal education campaign with team members.

Phill continued: "A team of Toyota examiners accredited by CFTS will be on hand across the country to give local support to all customers and companies that would like to discuss Thorough Examination further for advice or to book an examination."