Easy to control, the new reach truck gives superb narrow aisle manoeuvrability, maximum reliability with proven components and it has a low step height to make it easy for operators to get on and off during a busy shift.

The new Hyster reach truck is set to propel Hyster to the forefront of reach truck design, now making the brand one of the strongest partners for warehouse operations all over the world, especially when combined with the complete warehouse portfolio.
From concept through to launch, each new Hyster product follows a carefully structured development process, including steps confirming that the product design will deliver all the intended benefits to its users. Stringent testing and life-cycle simulation assure the dependability of the truck design. Many tried and tested components are used across the product range.

Product testing is an essential part of the production process. A 50 metre test track at the NMHG factory in Masate, Italy, where most Hyster warehouse products are built, enables equipment to be tested to their full capabilities. Tests include energy efficiency, lift and travel speeds, productivity, and stability.

“Through strict quality testing, we develop products that we know will deliver reliability, dependability and a low total cost of ownership” adds Robert. “To support the testing carried out during development of the product, we also follow up with customers to gather results from real life applications to give the inside story and the ‘proof’ we provide to the rest of the world.”

All Hyster manufacturing sites are ISO certified and employ world class manufacturing technology and state of the art processes. The Hyster quality process is adhered to at every manufacturing stage for every piece of equipment.

Further proof of the quality processes is the number of awards the NMHG Masate Plant has received over the years. These include DFT certification for the company-wide Demand Flow Technology system, ISO 9001 and ISO 14001 certification and three Regional Training Awards. In 2013 the plant also received OHSAS 18001 Certification and produced approximately 20,000 units.

“Using 3D warehouse simulation software, we can demonstrate how our products will work in the application before they are specified or implemented,” says Robert. ”The Hyster warehouse simulator supports the decision making process by calculating throughput and allowing the customer to visualise the impact of using different layouts and truck combinations.”

Helping warehouse customers to specify the right mix of trucks, the 3D warehouse simulation software from Hyster shows how the warehouse would work based on the fleet or trucks recommended and core data provided about the warehouse dimensions and the operation. The software tests different fleet options to identify output and cost before companies make any investment in equipment.

Once in operation, the new Hyster Tracker, a Wireless Access Monitoring System, enables effective fleet management helping to keep tough Hyster forklift trucks running for even longer and even more productively.