Toyota Material Handling USA Inc. is using Paragon Software Systems Inc.'s automatic routing system to plan and o...
Toyota Material Handling USA Inc. is using Paragon Software Systems Inc.'s automatic routing system to plan and optimize delivery routes to customers throughout North America.
According to Paragon, the software reduces planning tasks from several hours to minutes and allows more detailed shipping information to be visible throughout the organization.
Third-party contractors deliver Toyota lift trucks to Toyota Material Handling’s 188 dealer locations and more than 1,000 customer locations. The company relies on the Paragon solution to control the routes and help direct each load to its destination. There are no fixed routes, as the number of routes and deliveries are determined by customer orders.
“We use Paragon several times a day to schedule and route our outbound deliveries to customers. We rely on its optimization engine to determine the best route for our lift trucks,” says Michael J. Gunn, national distribution, IT dealer relations and support manager at Toyota Material Handling. “The greatest advantage of the Paragon system is that it can perform the complex task of optimizing routes in seconds,” says Gunn. “This task would normally take hours if we were to plan routes manually. It also enables our shipping decisions to be clearly understood by others in the organization. We are no longer reliant on one person’s expertise. The system has allowed us to extend our capabilities by enabling others in the team to build optimal loads.”
Gunn continues, “We wanted a systematic freight control system that would interface easily with our SAP system.”
About Toyota Material Handling, U.S.A., Inc.
Celebrating more than 40 years of established operations in the United States, Irvine, Calif.-based TMHU has been the No. 1 selling lift truck supplier in the U.S. since 2002 and currently offers a full line of high-quality lift trucks sold under the Toyota brand. TMHU, as the sole United States distributor for Aichi, now offers a line-up of aerial work lifts, including scissor lifts, crawler and wheeled boom lifts designed specifically to meet a wide range of indoor and outdoor needs.
Built on a reputation of excellence, Toyota remains the industry leader due to its quality, durability and reliability. Quality is the hallmark of Toyota’s world-renowned Toyota Production System practiced at all Toyota manufacturing facilities, including Toyota Industrial Equipment Mfg., Inc. (TIEM). Most of the Toyota lift trucks sold in the United States are manufactured at TIEM in Columbus, Ind.
TIEM, and all Toyota manufacturing plants in the U.S. and Canada, comply with the ISO 14001 standard from the International Organization for Standardization (ISO), and have been honored for their environmental management systems and dedication to continuous improvement.
Toyota’s commitment to excellence in customer service extends nationwide. Sixty-eight authorized Toyota Industrial Equipment dealers, with a total of 188 dealership locations throughout the United States, offer comprehensive customer service support, including one-stop shopping for both new and Certified Used lift trucks, parts and service, fleet servicing, and financing.