Hong Kong importer and distributor Biwa Development Ltd has been appointed as a dealer for MasterMover®, a leading UK manufacturer of pedestrian electric tugs for the safe, flexible and effective handling of heavy loads.

Biwa Development Ltd has been hand-picked by MasterMover® to develop its successful export business in Asia because of its expertise in providing customer support and after sales for materials handling equipment.

The MasterMover® range is already in use across Asia but the appointment of Biwa Development Ltd gives the company a fixed presence in the region in order to service existing customers and open up new opportunities.

Biwa Development Ltd will look after MasterMover®’s interests in Hong Kong, Taiwan, Macau and mainland China. The new agreement has been forged following a successful partnership over the past two years in which Biwa provided local support for MasterMover® customers in the region.

MasterMover® electric tug technology uses the principle of weight transfer to enable heavy loads to be towed by a single pedestrian operator. This means that heavy components can be moved quickly and effectively around the factory for ease of assembly, without the need for fork lift trucks or other mechanical handling aids.

Biwa Development Ltd believes that this versatility will make MasterMover® tugs highly sought-after in a range of market sectors including aerospace, automotive, construction, logistics and mining equipment.

MasterMover® also manufactures specialist solutions for retail and healthcare that will be ideal in stores and hospitals across Hong Kong, Taiwan, Macau and mainland China.
The company has invested in the purchase of a demonstration model, enabling it to showcase the capabilities of electric tug technology on site. MasterMover® believes that this commitment sets Biwa Development Ltd apart as a credible and ambitious business partner.

“We reply on customer-focused representatives around the world who have expert knowledge of their local markets but also know how to get the best out of MasterMover® technology,” explains Andy Owen, Managing Director of MasterMover®.

“We have hand-picked Biwa Development Ltd to carry forward the MasterMover® brand into Asia, because it is a highly regarded company which has the same commitment to excellence as we do,” he adds.

A close working relationship is central to the success of the venture, with Sales Director Hugh Freer making regular visits to Biwa Development Ltd in Hong Kong to learn more about the needs of the Asian market.

“We are delighted to be appointed as MasterMover®’s representative in the region. Its range of electric tugs is an ideal complement to our portfolio of materials handling solutions, and we foresee huge interest in these innovative devices,” explains Clement Tam, Executive Director of Biwa Development Ltd.