Hunan Sunward Intelligent Machinery Co., Ltd. (Sunward for short) held Cool Summer Service activity again.  

On July 18^th, a service team comprised of technological, production, after-sales and marketing staff set off from Changsha to Chongqing, pressing the beginning button of Sunward’s large-scaled national Cool Summer Travel Service. The service staff will visit districts all around China, conducting a comprehensive and systematic visit to the customers as well as equipments at production sites.

According to the introduction of Sunward service staff, this travel lays stress on small excavators. As relating to a wide scope, the service travel will last for several months. In addition, such kind of customer visit activities will have made into system so as to provide services to the equipments periodically.

The first stop is Chongqing and then extends to other provinces. Concerning each visit, Sunward sticks to carry out the service concept of creating values for customers so as to bring profits, paying much attention to each visit. The company prepared well in advance and conducted clear division in terms of customer contact, product technology consultancy, product quality guarantee, product quality information collection and on-site service. Through visits to the customers, Sunward expectes to go close to the customers, enabling more customers know Sunward as well as the excavator machinery and after-sales service system in Sunward so as to feel the sincerity and specialty in Sunward. Moreover, Sunward hopes to build a broader platform between the enterprise and customers to communicate, through which Sunward can erect and promote the service brand.

Sunward SWE series of multi-functional hydraulic excavators are typical to show the integrated and sustainable innovation. There are totally more than 20 models from SWE08 to SWE130W as a series which once won the title of No.1 Satisfaction Brand in Chinese Market. According to the statistics of authorized organism about the sales status of main 16 excavator manufacturing enterprises in 2007, the export sales of Sunward excavators less than 15ton ranked as the first in China, occupying 41% of the export market shares for excavators less than 15ton. Among domestic brands, Sunward stated as No.2 in terms of sales with 10% of the market share.

About Sunward

Hunan Sunward Intelligent Machinery Co., Ltd. (Sunward for short, Stock Code: 002097) is a hi-tech listed company that integrates production, research and development. And it has become a famous enterprise in the construction machinery industry of China since its establishment in 1999.

The company has a registered capital of RMB 270 million, and total assets of over RMB 120 million. Among over 1700 employees, there are 52% who have college degree or above and over 30 masters, doctors, or post doctorates; and over 200 professional technical personnel. The company owns the First and the Second Sunward Intelligent Industrial Park, which cover 235 mu and 200 Mu respectively. And it also owns the Wuxi Sunward Hydraulic Machinery Co., Ltd., which is exclusively invested by Sunward.

With the core concept of “cultivate the morality, and manage the business; revitalize the enterprise, and flourish the country”, the company gradually establishes the comparable advantage in “independent research, lean production, and integrity management”, and forms the core competence under the guide of He Qinghua, who is the founder and board chairman of Sunward, and also a professor and tutor of doctor in Central South University. The company develops at high speed with a compound annual growth rate of over 70%. During the 8 years, the company has developed high performance and high quality products of some dozens of specifications with independent intellectual property in large piling machinery, compact construction machinery and modern rock drilling equipment, which make Sunward the top brand in China. The company has established the technical innovation system which includes original innovation, integration innovation, open innovation, and consistent innovation. And the products are distributed all over the country, and mass exported to more than 40 countries and regions, such as Europe, Oceania, North America, South-east Asia, and etc.